ChatGPT in Google Chat: how to add it
Google Chat ships with Gemini, not ChatGPT. If your team prefers OpenAI's models, or you already pay for an OpenAI account, you can still put ChatGPT into Google Chat. There are three ways to do it. Only one of them answers from your own company documents without a developer.
Can you use ChatGPT in Google Chat?
Yes, but not out of the box. Google Chat has no ChatGPT setting. Google's own AI in Chat is Gemini (see Gemini vs ChatGPT for Google Workspace). To get OpenAI's models into Chat, something has to sit between Google Chat and the OpenAI API: a Chat app that receives each message, sends it to OpenAI, and posts the reply.
ChatGPT's own Google Drive connector works the other way round. You open ChatGPT, and it reads Drive files you can access. It does not put a shared bot into your Google Chat spaces where colleagues can @mention it.
Three ways to add ChatGPT to Google Chat
All three use the OpenAI API underneath. The difference is how much you build and whether the bot knows your company.
| Ready Chat app | Build your own | Connector (Zapier, Make) | |
|---|---|---|---|
| Setup time | Under 30 minutes | Days to weeks | 1 to 3 hours |
| Developer needed | No | Yes (Apps Script or a hosted endpoint) | Someone technical |
| Answers from company docs | Yes, with citations | Only if you build retrieval | Rarely, hard to do well |
| Works in spaces and DMs | Yes | Yes | Depends on the trigger |
| Who controls access | Admin picks users per group | Whatever you code | Usually anyone in the space |
| Ongoing cost | Seat fee plus OpenAI usage | Hosting, OpenAI usage, maintenance | Per-task fees plus OpenAI usage |
Install a ready ChatGPT bot for Google Chat
This is the fastest route and the only one that answers from your documents without code. With ChatGridAI the steps are:
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1
Install from the Google Workspace Marketplace
A Workspace admin installs ChatGridAI for the domain or for selected users. It shows up in Google Chat like any other app.
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2
Connect your OpenAI account
Paste an OpenAI API key and pick a model (GPT-5 Mini is a good default). Usage is billed by OpenAI directly to your account, usually fractions of a cent per question.
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3
Add documents
Upload PDFs and Word files, or pick files from Google Drive, SharePoint, OneDrive, Dropbox or Confluence. Each department (HR, IT) gets its own group with its own documents.
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4
Choose who can ask
Add the people allowed to use each group. Everyone else gets no answers from that group's documents.
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5
Ask in Chat
Employees DM the bot or @mention it in a space. Answers cite the source document, and the bot says so when the answer is not in your files.
Build your own Google Chat app that calls OpenAI
If you have a developer and want full control, you can build a Chat app yourself. The outline:
- Create a Google Cloud project, enable the Google Chat API and configure the app (name, avatar, Apps Script or HTTP endpoint).
- Receive message events, call the OpenAI API with the message, and return the reply to Chat.
- Store the OpenAI key somewhere safe (not in the script itself).
- Publish the app to your domain from the Google Workspace Marketplace SDK.
A plain "forward the message to OpenAI" bot takes a day. The hard part comes after that: answering from your own documents (chunking, embeddings, a vector store, citations), keeping HR files away from people who should not see them, handling threads, and maintaining it. Most of that work is invisible in a demo. See buy vs build for the full list.
Use an automation connector
Zapier, Make and n8n can listen for Google Chat messages and send them to OpenAI. This works for simple prompts like "summarize this" or "translate this". It struggles with company knowledge: every question needs your documents attached, every message is a billed task, and access control is whatever the space allows.
Connectors are a good fit for one-way automations, such as posting an AI summary to a space every morning. They are a weak fit for a bot that employees ask policy questions.
Checklist for a ChatGPT bot in Google Chat
- Answers come from your documents, and every answer names the source file.
- When the answer is not in your documents, the bot says so instead of guessing.
- HR documents are only searchable by the people you choose.
- It works in DMs and in spaces, with an @mention.
- Usage costs go to your own OpenAI account, so you can see and cap them.
- Admins can see which questions get asked, to find gaps in the docs.
Common questions
Put ChatGPT in Google Chat today
Install from the Workspace Marketplace, connect your OpenAI key, and add your first policy document.
$5/seat/month - 14-day free trial with 10 seats - no credit card required